Delivery

Delivery information
Frequently asked questions

Delivery information

Free delivery within the Island of Ireland, with carry-in service

All orders are delivered free of charge to your home address within the Island of Ireland (to locations accessible by van), either to your doorstep or directly to the selected room of your choice.

Note: We do not deliver to offshore islands that are not connected by a bridge.

Specialised transport

We ensure the safe arrival of your furniture by partnering with trusted delivery services that use specialised transport for all orders across Ireland. Your packages are handled with the utmost care, and we take full responsibility for them until they arrive safely at your home.

Convenient delivery time

We strive to schedule delivery times that are convenient for you. Prior to the furniture delivery, our delivery partner will reach out to you to arrange a specific delivery time. On the day of the scheduled delivery, the delivery partner will contact you before arriving at your home.

Delivery timeframe

The estimated delivery time is provided in the product description and is calculated from the date your order is confirmed. Once your order has been confirmed and processing begins, we’ll notify you by email. You can track the status of your order here.

Frequently asked questions

Delivery

How much does delivery cost?

All orders are delivered free of charge to your home address within the Island of Ireland (to locations accessible by van), either to your doorstep or directly to the selected room of your choice. Please take note that we do not provide delivery to offshore islands not connected by a bridge at the moment.

What is the expected delivery time?

Delivery times depend on the product(s) you’ve ordered. Estimated delivery times are listed in each product’s description and are counted in working days from the date your order is confirmed.

When will my furniture be delivered?

We strive to schedule delivery times that are convenient for you. Prior to the furniture delivery, our delivery partner will reach out to you to arrange a specific delivery time. On the day of the scheduled delivery, delivery partner will contact you before arriving at your home.

Will I be contacted before delivery?

Yes. On the day of the scheduled delivery, our delivery partner will contact you before arriving at your home. You will also be informed at least a day before the delivery.

Am I able to select a preferred delivery date?

We aim to accommodate your preferred delivery times. Prior to the furniture delivery, our delivery partner will reach out to you to arrange a specific delivery time.

Will the driver carry the furniture inside?

Yes. Carry-in service is included at no extra cost, so your furniture will be delivered to the room of your choice.

What happens if there’s a delivery delay?

If your furniture is delayed, we’ll inform you in advance using the contact details provided with your order. If you have questions, don’t hesitate to email us at [email protected] or call +353 81 8002780.

How do I check the status of my order?

You may track your order using your order number along with the email address or phone number provided at checkout. You can do so here.